Shipping policy
The Runway Look aim to ship within 1-3 working days Via Hermes, this requires a signature.
You'll receive notification your parcels been shipped with your tracking number
We're in the process of adding next day delivery, if you need it we can add it to your order.
International Delivery
Republic of Ireland and European Delivery £12.50
This service arrives in 3-5 working days.
Rest of the World £17.50
This service takes 5-7 working days and is tracked.
Any questions, please leave your message directly in the contact form or our speech bubble in the right hand bottom corner of your device! Our office hours are 9am-5pm EST - we respond to most emails within 1-3 business days, but if you don't get a response from us, please check your spam bin!
*Please note that these are estimated delivery times only, therefore The Runway look is not guaranteeing delivery dates.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
Please fill in your address in all details, otherwise the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.